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03-456 7554
03-456 7554
Return & Refund Policy

RETURNS, EXCHANGE & REFUND POLICY

 

  1. There is no Return, Exchange or Refund for “Items Purchased on Discount” and “Used Items”.

  2. Girls's Stylish reserves the rights to deny a return, exchange or refund request if it does not meet requirements stated in the Returns, Exchange & Refund Policy.

Return/Refund Policy

You may request for return/refund of your item due to any of the following reasons:

  1. Not delivered in perfect condition (no tear, leak, dent, damage of item(s))
  2. Wrong item(s)
  3. Defective item(s)
  4. Missing items(s)
  5. Out Of Stock

Refunds will be given in the form of:

  1. Store Credit OR
  2. Cash

PLEASE NOTE: We only process returns and refunds of products purchased on www.girlsstylish.com. If your product was bought elsewhere please approach that outlet directly. If your product was bought outside Malaysia please email the factory at [email protected] You cannot exchange products purchased online at a Girls's Stylish store.

 

Shipping Cost

  1. Returns for Exchanges outside the listed return and refund conditions are subject to RM10 shipping and handling fee, which will be deducted from initial amount paid.
  2. We did't bear Shipping Cost for Demage of cause by traportation item
  3. For Wrong item received, pls send back to us, and we will pay back Shipping Fee.

Return/Exchange Process

  1. In the event that you have received wrong, missing or not perfect condition item(s) please contact customer service within 7 days to expedite the claim process.
  2. In the event that you have received a damaged product, please contact customer service within 48 hours to expedite the claim process
  3. In the event that you would like to exchange purchased item(s) please contact customer service within 7 days to expedite the exchange process.
  4. How Expedite Return/Refund?

Step 1: 
Check the Validity of Returns, contact Girls's Stylish Customer Service. Provide name, address, contact number & remark reason for return.

Step 2:
Pack the item(s) complete with tags, labels and original invoice in original packaging & attach Shipping Label on the Box

Step 3:
You can send by Poslaju Or other Courier Service

Step 4:
Send email confirmation to Girls's Stylish Customer Service and provide Tracking number. 
 

Return Address: 

Ohot Enteprise (PG0072714-X)

69, Jalan Perai Jaya 3, Bandar Perai Jaya

13600 Perai. Penang. Malysia